Privacy Policy for Rehab Accomplished Inc.

Effective Date: December 23, 2025

I. Introduction and Scope

This Privacy Policy details how Rehab Accomplished Inc. (referred to as "we," "us," or "our") collects, uses, discloses, and protects the personal information of visitors to our website located at rehabaccomplished.com and users of our related services.

Important Note Regarding Protected Health Information (PHI)

Information pertaining to your health status, provision of care, or payment for care that you provide while being a client of Rehab Accomplished Inc. is considered Protected Health Information (PHI). This PHI is governed by our Notice of Privacy Practices (NPP), which is a separate, detailed document that complies with the Health Insurance Portability and Accountability Act (HIPAA). This general website Privacy Policy primarily covers information collected from website visitors and non-client contacts.

By using our website, you agree to the practices described in this Privacy Policy.

II. Information We Collect

We collect information that can be used to identify, relate to, describe, or be reasonably capable of being associated with you ("Personal Information").

A. Information You Provide Directly

Contact Information: Name, email address, phone number, and mailing address when you fill out contact forms, request information, sign up for newsletters, or inquire about services.
Inquiry Details: Any specific details you provide in the body of a message or form submission related to your interest in our services.

B. Information Collected Automatically

Device and Usage Data: IP address, browser type and version, operating system, referring website, date/time stamps, and pages visited.
Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience, analyze traffic, and understand user behavior on our site.

III. How We Use Your Information

We use the information we collect for various business purposes, including:

Communication & Service Provision: To respond to your inquiries, provide you with requested information about Rehab Accomplished Inc., and facilitate your onboarding process.
Service Facilitation (Via Third Parties): To enable essential business operations, we share your contact details with necessary third-party service providers, such as our communication platform, RingCentral, solely for the purpose of managing phone service and text messaging.
Website Improvement: To monitor and analyze website usage to improve functionality, design, and user experience.
Marketing (With Consent): To send you promotional materials, updates, or offers only if you have provided explicit, affirmative consent (e.g., by checking the non-pre-checked opt-in box).

IV. Sharing and Disclosure of Information

We do not sell your Personal Information. We only disclose information under the following circumstances:

A. Third-Party Service Providers (Including RingCentral)

We engage third-party vendors to perform functions necessary for our operations (e.g., hosting, analytics, phone services). We share Personal Information with them only to the extent necessary for them to perform their services. Our communication provider, RingCentral, is used to manage our business phone numbers.

B. SMS/Text Messaging Specific Disclosure (TCR Compliance)

Crucially, consent collected specifically for receiving SMS text messages is treated separately and will never be shared, traded, or sold to any third parties or affiliates for marketing purposes.

C. Legal Compliance and Safety

We may disclose your information if required to do so by law, to comply with a legal process, to protect our rights or property, or to prevent illegal activity or serious threats to health or safety, subject to all applicable legal requirements (including HIPAA).

V. Your Privacy Rights and Choices

You have certain rights regarding your Personal Information:

Access and Correction: You may request a copy of the information we hold about you or ask us to correct any inaccurate data by contacting us.
Opt-Out of Marketing Communications: You can manage your email communication preferences by following the "unsubscribe" link in any promotional email you receive from us or by contacting us directly.
SMS Opt-Out: As detailed in our separate SMS Notice, you can opt-out of texts at any time by replying "STOP."

VI. Security of Personal Information

We implement reasonable administrative, technical, and physical safeguards designed to protect the Personal Information we collect and maintain. However, no security system is impenetrable. We cannot guarantee the absolute security of information transmitted to us over the internet.

VII. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the new Privacy Policy on this page with a new "Effective Date." It is your responsibility to review this policy periodically.

VIII. Contact Information

If you have questions about this Privacy Policy, our practices, or your Personal Information, please contact:

Privacy Officer/Contact: Ahmad Azhar (Rehab Manager)
Email: info@rehabaccomplished.com
Phone: 469 943 5482

Implementation Guide: Required SMS Opt-In Checkbox

ACTION REQUIRED: Place the following text directly next to the UN-CHECKED checkbox on all your website forms where a phone number is collected for general inquiry or contact. This satisfies the TCPA/CTIA consent mechanism requirement.

I agree to be contacted by Rehab Accomplished Inc. via phone or text message at the number provided above. I understand standard message and data rates may apply. Reply STOP to cancel.